Laptop Station AI Assistant
An AI-powered sales and support assistant embedded into the Laptop Station e-commerce store, handling the full customer lifecycle without human involvement.
Client
Laptop Station (UK)
Feedback
"The AI assistant seamlessly handles our customer lifecycle from discovery to checkout, acting like a true 24/7 sales agent."
Domain
E-commerce & AI Automation
Duration
Live
Technologies
descriptionDetailed Overview
The Laptop Station AI Assistant is an always-on, autonomous agent that provides 24/7 customer support and sales guidance for laptopstation.co.uk. Built with n8n and powered by GPT-4o-mini (with a GPT-5-mini fallback), it seamlessly integrates with Shopify's GraphQL and REST APIs. The assistant actively searches strictly in-stock inventory based on customer budgets and preferences, generates direct multi-item cart links, and provides live tracking updates for existing orders. It maintains conversational memory, handles edge cases gracefully without exposing API errors, and ensures completely human-free end-to-end shopping journeys.
targetKey Objectives
- check_circleProvide 24/7 automated sales assistance and product discovery using natural language
- check_circleSearch real-time inventory via Shopify GraphQL to only recommend in-stock products
- check_circleEnable frictionless checkout by dynamically generating direct cart URLs for single or multiple items
- check_circleDeliver instant post-purchase order tracking through Shopify REST API integration
- check_circleMaintain high reliability with automated LLM fallback (GPT-4o-mini to GPT-5-mini)
play_circleDemo Video
photo_libraryGallery
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